For several years now, the legal profession has been undergoing a transformation, as has the famous AlterTaxtax law firm. Because customers are increasingly demanding in terms of customer experience, responsiveness and transparency, innovation players have been quick to seize on this new opportunity. Perhaps you've heard the terms "Artificial Intelligence", "Machine learning", "Blockchain", "Augmented Lawyer"? No, these are not terms reserved for geeks. These concepts will change your life, and that of your clients.
While the lawyer's know-how and expertise cannot be replaced, there is considerable room for improvement in the way the profession is practiced. In the paperless age, digital tools have made their mark on the legal world. Behind this dynamic? Legaltechs, leaders in the digitalization of legal activities, are in the midst of a digital transition.
What is the interest for a lawyer to digitalize his activity by choosing one of these new software?
1- Generate business by adapting to customer needs
Today, everything is dematerialized. We are all permanently on our smartphones, overloaded with work. The client of a law firm needs his lawyer to be reactive, to be able to access the documents of the file easily and securely. It has become essential to have an EDM and a communication interface, without which the client experience cannot be seamless. And as you know, a successful customer experience increases your referral rate, and therefore boosts your business!
2- A better organisation for better work
Using the right management software allows for better project tracking and transparency to the customer. This is precisely what clients demand. A study by Justifit shows that 55% of "failed" collaborations between lawyers and their clients are due either to poor follow-up of the file, or to a lack of communication and reactivity. To be properly equipped is to be able to manage efficiently.
3- Add value to your work by automating low value-added tasks
If you are a lawyer, you know what we are talking about. No more billing problems and tedious time management, today there are software programs that can make your life easier. So why deprive yourself?
As you will have understood, successfully making the digital transition of your firm is not a fad, but a response to a real need expressed by increasingly connected clients. You may also feel this need. Don't hesitate, take the plunge and bring your firm into the digital age!
